Frequently Asked Questions

1. Do you accept my health insurance?

I am only in-network with Aetna insurance (NY only). I am considered an out-of-network provider for all other insurances. 

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2. Is it possible to see you if you do not accept my health insurance?

Yes! While I am not in network with any health insurance plans, some plans include out-of-network benefits for mental health services. If so, you can be eligible to receive reimbursement of our weekly sessions. Upon your request, I can provide proper documentation (Superbills) weekly or monthly that contains all the information needed to be able to receive reimbursement from your insurance company. Some health insurance plans offer up to 60-80% reimbursement.

Please make sure to contact your health insurance plan prior to scheduling an appointment to know the reimbursement percentage you are entitled to.  Some questions you might ask include:

• Do I have out-of-network coverage?

• Is there an annual deductible that I need to meet first?

• Do I need preauthorization?

• What percentage do you cover for out-of-network mental health providers?

• Is there a specific claim form that I must use to submit for reimbursement?

Your insurance will likely ask for more specific information about the services provided, which is listed below:

​CPT (Procedure) Codes:

90791 (initial consultation)

90834 (45 minute individual therapy session)

90837 (60 minute individual therapy session)

90849 (Multifamily/Adolescent DBT Skills Group)

90853 (Adult DBT Skills Group)

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Provider and Practice Information:

Cecily Portillo, Ph.D., DBT-LBC

Cecily Portillo, Psychologist, PLLC

Tax ID (EIN): 88-2883829

NPI: 1972868586
New York State License #: 024463

Connecticut State License #: 8.004359

FL State (Telehealth Certificate) #: TPPY2500

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3. Does Dr. Portillo provide services outside of New York? 

Dr. Portillo is licensed in New York, Connecticut and is an out-of-state telehealth provider for Florida.(https://flhealthsource.gov/telehealth/).

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4. What are your fees and when is payment due?

Fees are based on the standard 45-minute session. Most people typically require only weekly 45-minute sessions. Rates are increased yearly.

 
A list of rates for new clients starting January 1, 2026:

90-minute intake session: $590

45-minute therapy session: $295

60-minute therapy session: $330

          Adolescent/Multifamily DBT Skills              Group: $150

          Adult DBT Skills Group: $125

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A credit card is kept on file and the balance due will be charged at the time of the appointment.

The total amount of group therapy sessions are due at the beginning of the month (e.g., adult group members pay $500 at the beginning of the month if there are 4 group sessions scheduled). ​

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5.  What are your fees for psychological testing?

       Testing fees vary depending on the type and length of testing. This is because some individuals may only require             one form of testing (e.g., personality), whereas others may require comprehensive testing. Reach out for a free                 consultation to discuss what amount of testing might be necessary for you or your child. 

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6. Where is your physical office located? 

My office is located at 233 7th Street, Suite 200, Garden City, NY 11530 . Please note that I  am currently offering in-person appointments on Thursday only.

7. Do you offer telehealth appointments? 

Yes! I offer both telehealth and in-person appointments. In-person appointments occur on Thursdays only. Hybrid options are available. ​

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